Quality Control

Quality control in construction typically involves insuring compliance with the specified standards of material and workmanship in order to insure the performance of the project according to the design. Together with Cost and Time, it forms one of the three apices of the well-known Construction Scope Triangle.

Entreprises A.R. Hourie has set in place a diligent quality control program that rests on a solid foundation of decades of experience in the construction industry.

First and foremost, our commitment to quality is consigned in the goals stated in our Quality Policy. It is then elaborated in great detail in our Quality Management Program , which exhaustively addresses all aspects of this all-important issue. So as not to replicate them, we will only highlight herein the most important features. Entreprises A.R. Hourie ensures that the highest standards of quality standards are adhered to by:

• Managing efficiently the tender and post-tender phases of each trade via rigorous protocols that take advantage of the latest advances in Information and Communication Technology (ICT).


• Handling the procurement and bid-and-award phases for each trade in a meticulous and transparent manner that analyzes scopes of work for completeness and compliance with the project’s specifications.


• Assigning the award of subcontracts to seasoned subcontractors through a rigorous vetting procedure and an exhaustive bid-and-award process.


• Reviewing thoroughly the wording of all its subcontracts by a dedicated and seasoned in-house professional in the field of Contract Management .


• Preparing detailed schedules , which take into account all project parameters, by a dedicated and seasoned in-house professional in the field of Planning Management .


• Using standardized technical submittals generated via a Microsoft Office SharePoint/Nintex web application platform, which is accessible in real time by all Hourie team members, irrespective of location, in a cloud-based, firewall-protected environment. The system takes full advantage of standardized cost codes, streamlined supplier and subcontractor specialty trades and coordinates, and detailed human resources information.


• Implementing strict inspection procedures on site to ensure and verify that the specified requirements have been met upon the receipt of materials and equipment.


• Implementing strict testing procedures on site to ensure and verify that the specified requirements have been complied with upon the installation of materials and equipment.


• Submitting detailed method statements that address every aspect of the installation of particular scopes of work.


• Performing regular maintenance and calibration of machines and equipment .


• Entrusting work tasks on a jobsite to experienced professionals .


• Tracking the performance of subcontractors and suppliers via detailed Subcontractor Appraisal Sheets and Supplier Appraisal Sheets that are filled by the Project Manager at the end of each project.


• Implementing a process of continual improvement via its “lessons learnt” log, which documents how project-related issues were solved and how the company as a whole can benefit across the board from the implementation of particular corrective actions.


• Tracking Key Performance Indicators (KPI) , e.g., the percentage of rejected Shop Drawing Submittals (SDS), to make sure that they consistently score within acceptable norms, thus confirming customer satisfaction.


• Performing twice-a-year internal audits of entire departments (procurement, estimating, cost control, human resources, etc.) and implementing corrective actions, on an expedited basis.


• Training its employees in the latest technologies available for the performance of their work.


• Last but certainly not least, implementing a rigorous “safety first” culture on jobsites.